Wall Street Journal reports. …customers contest a charge on their credit card, often claiming that the item was never delivered or they never bought it. Credit card companies charge merchants a fine—typically up to $100 per chargeback—which can be costly when coupled with the lost sale and the…
Recently, I linked to an article by Darpan Munjal on what causes customers to leave your ecommerce site thus lowering your webstore conversion ratio. Here is another article from Practical ecommerce that lists 10 tips to improve the webstore conversion ratio. Having a clutter-free, user-friendly website is also important…
For small businesses, cash indeed is king. If you run out of cash, then you cannot pay your bills, cannot get suppliers to ship you goods, and cannot continue running the business effectively. If you are in the retail business (whether e-commerce, or brick and mortar), an often…
Intuitively, you would expect SaaS based technology to drive efficient use of resources and utilities which in turn drives sustainability. Chris Thorman gives this intuition some credibility
It’s impossible to run a company these days without an investment in technology, which can take your operations to another level. But how do you do it economically and without wasting extra cash on needless tech services or products? That’s a question many small businesses are asking, in…
If your customers are not paying your invoices, then your accounts receivables will rise over time. That is a sure sign of trouble for small businesses, usually resulting in cash flow problems. And that is why, as a small business owner, you must keep a close eye on…
Lexiconn offers 6 tips to improve repeat customer buying on your webstore. With the technology tools available to the merchants, there is no excuse for not following the suggestions mentioned there. To quote from the article – Send a comprehensive email receipt upon receiving the order Send the…
Wall Street Journal tells the story of voluntary adviser groups that offer advice to small businesses. This is a great opportunity for business owners. Some small-business owners say their firms are surviving tough economic times thanks in part to advisory boards they regularly turn to for fresh perspectives…
Over at the Volusion blog, I found this great article describing the advantages of drop shipping. While I agree with the pros of drop shipping mentioned in the article, in my experience of working with small businesses, drop shipping is not always as rosy as it seems. Here…