This morning, Jonathan of 37signals posted an example of a follow-up email from an e-commerce merchant after the order has been shipped. Please read the reader comments on that article for more ideas.
Companies that have physical stores, online stores, and catalogs have quite a bit of order management to take care of. According to this McKinsey report on multi-channel retailing consumers who shop across a number of channels—physical stores, the Internet, and catalogs—spend about four times more annually than those…
Just like everything else with the IRS, sales tax calculation can be a nightmare, particularly for ecommerce merchants. Sales tax numbers vary by zip code and change frequently. Fortunately, most shopping cart packages already have built-in sales tax calculators. When the customer places an order on your website,…
What do you do when you see a dialog box with a long text of instructions? We have all experienced this before. And usually, the long text is followed with two buttons – “Ok”, “Cancel” You have very likely encountered a UI like the one above. The plain…
I found this cool website today. Unsuck It. It converts corporate speak into plain English. Here are a few gems – Blue-Sky Thinking : Using your imagination Boil the Ocean : Waste time We can’t boil the ocean, so let’s start by bucketizing the deliverables and picking the…
The Ordoro features page is now live! Please visit the page to see the list of features that we offer in our beta version. The page also has a 60-second overview of how Ordoro can help ecommerce businesses. The current page layout has four sections (one for each…
Guest article by Mark Baartse of TheHolisticWeb Doing split tests on your online shop is one of the best ways to increase your profitability. If you’re not familiar with split testing, there’s two basic types of tests. A/B test – this is when you make two different versions…
Today, we created the first ever tutorial video for Ordoro. We thought that the logical place is to start with a 1-minute video description of what Ordoro is. Shown below is a transcript of the video – Ordoro is a web based order manager. What does this mean?…
What is PCI (PCI_DSS) compliance? PCI stands for Payment Card Industry (Amex, Visa, Mastercard, Discover, etc). PCI_DSS stands for Payment Card Industry Data Security Standard. The payment card industry requires anyone who deals with payment card information to be compliant. That is, the industry requires people who handle…