Yesterday, I wrote about a WSJ article on charge-back related fraud. Later on, it occurred to me that some of the charge-backs by the customers may be unintentional, caused by the customer not recognizing the vendor name / transaction in the credit card statement. One of the stories…
WSJ reports a 11% increase in 2009 Black Friday e-commerce sales in comparison to 2008. Online retailers collected $595 million in revenue on Friday.
Here is a set of 7 tax tips for small businesses – from American Express open forum Pay out the bonus/commission related accrued expenses before March 15th to recognize them for tax purposes. Utilize the up to $250,000 tax deductions on capital expenditure (Section 179) Hire a tax specialist…
Wall Street Journal reports. …customers contest a charge on their credit card, often claiming that the item was never delivered or they never bought it. Credit card companies charge merchants a fine—typically up to $100 per chargeback—which can be costly when coupled with the lost sale and the…
Recently, I linked to an article by Darpan Munjal on what causes customers to leave your ecommerce site thus lowering your webstore conversion ratio. Here is another article from Practical ecommerce that lists 10 tips to improve the webstore conversion ratio. Having a clutter-free, user-friendly website is also important…
For small businesses, cash indeed is king. If you run out of cash, then you cannot pay your bills, cannot get suppliers to ship you goods, and cannot continue running the business effectively. If you are in the retail business (whether e-commerce, or brick and mortar), an often…
Intuitively, you would expect SaaS based technology to drive efficient use of resources and utilities which in turn drives sustainability. Chris Thorman gives this intuition some credibility
It’s impossible to run a company these days without an investment in technology, which can take your operations to another level. But how do you do it economically and without wasting extra cash on needless tech services or products? That’s a question many small businesses are asking, in…
If your customers are not paying your invoices, then your accounts receivables will rise over time. That is a sure sign of trouble for small businesses, usually resulting in cash flow problems. And that is why, as a small business owner, you must keep a close eye on…