A few weeks ago, we concluded our inaugural trade show participation at the Small Business Expo. It was both enlightening and exhilarating! Here’s what we discovered: What worked well… 1. Build an attractive booth. Despite a modest budget, Jim LeRose selected a high-quality booth, while Matt Omohundro and…
Today, I read several articles about the USPS’s plan to increase Parcel Select® rates by 25% starting July 14th. This change, filed with the Postal Regulatory Commission, is expected to raise USPS revenue by 1.5% but reduce Parcel Select volume by 2% next year. The main goal of…
Last week, I spoke to a customer who returned to Ordoro after a brief but challenging affair with NetSuite. Here’s what happened. This customer had been using Ordoro for almost a decade. And during that time, they scaled their business several folds, processed thousands of orders through our…
Every business has its own way of learning about what the competition is up to. But what does it look like when it’s done at Amazon scale? Last week the Wall Street Journal broke a story about Amazon’s “Project Curiosity” which was set up to learn about their…