Picture this: Your online store is thriving. Orders are rolling in from every corner of the globe, and your kitchen table (aka your “fulfillment center”) is buried under packing tape and shipping labels. You’ve realized it’s time to level up. You need a shipping and operations tool that doesn’t just keep up—it helps you scale. Enter the contenders: ShipStation vs Ordoro. Both are popular platforms designed to make your eCommerce life easier, but they take different approaches to solving your operational challenges. Let’s break down their strengths and help you decide which one feels right for your business journey.
Two Platforms, Two Philosophies
Think of ShipStation as the shipping-savvy veteran: it’s all about labels, carriers, and integrations. But with its narrow focus, users often find themselves battling bugs, slow updates, and limited operational tools.
Meanwhile, Ordoro is the all-in-one solution for eCommerce operations, offering shipping tools plus robust inventory management, dropshipping support, and kitting capabilities. It’s built for businesses that need reliability and scalability.
Shipping: Where Both Shine (But With a Catch)
If shipping is your focus, both platforms offer tools to streamline your operations:
- ShipStation integrates with over 100 carriers and marketplaces, offering tools like automation rules and branded labels.
- Ordoro matches that with automation tools, barcode scanning, and batch processing to speed up workflows. Both platforms provide discounted rates for USPS, UPS, and FedEx.
However per customer reviews, many ShipStation users report frustrating bugs, duplicate or blank labels, and poor system stability during high-traffic periods. Imagine wasting time or materials because your labels didn’t print correctly—or worse, they printed four times over.
Ordoro, by contrast, integrates shipping automation with inventory management and operational tools, ensuring smooth and reliable workflows.
Kitting: Ordoro’s Secret Weapon
For businesses selling bundled products like gift sets, subscription boxes, or promotional kits, kitting is a game-changing feature. With Ordoro, you can:
- Combine multiple products into one sellable unit.
- Automatically adjust inventory levels for each component when a kit is sold.
- Seamlessly track kits across sales channels to ensure stock accuracy.
ShipStation focuses on shipping workflows but doesn’t offer kitting functionality. Businesses needing bundled product management often find themselves struggling to fill the gap manually.
What Happens When Shipping Is Just the Beginning?
Here’s where Ordoro starts to shine. If your business goes beyond shipping into inventory management, dropshipping, or selling bundled products, it offers features that ShipStation simply doesn’t:
- Inventory Management: Ordoro helps you track stock levels in real-time across all your sales channels, so you can say goodbye to overselling and backorders.
- Dropshipping Automation: Need to route orders to your suppliers? Ordoro automates the process, letting you assign orders to dropshippers with just a few clicks.
ShipStation users frequently report operational headaches like glitches with multi-item orders, limited inventory tracking, and slow fixes for Shopify or other integrations. These limitations make scaling a business unnecessarily difficult.
A Word on Support
Support isn’t just about fixing problems—it’s about reliability, proactive communication, and having a partner you can count on.
With Ordoro, you’ll always connect with a real human—not a bot. Our team provides more live support per customer than ShipStation, ensuring you get fast, helpful responses whenever you need assistance. Whether it’s walking you through setup or keeping you informed about potential issues, we’re here to help your business thrive.
ShipStation, on the other hand, has faced increasing criticism for its slow response times, generic support replies, and lack of phone support for smaller accounts. Per customer reviews, many describe waiting weeks for resolution—or worse, receiving canned responses that fail to address the issue entirely.
Who’s It For?
Choose ShipStation if:
- Your business is focused on shipping only, with minimal need for inventory management or bundled products.
- You’re comfortable working around occasional bugs or support delays.
Choose Ordoro if:
- You need a tool that grows with you, handles shipping and inventory together, and helps you expand into dropshipping or multichannel selling.
- You want reliable, proactive support that feels like a partner, not just a help desk.
So, Which One Will It Be? ShipStation vs Ordoro
Your eCommerce business is unique, and so are your needs. If you’re looking for a tool that handles shipping with finesse, ShipStation might work for you.
But if you’re thinking bigger—integrating inventory management, automating dropshipping, or building kits—Ordoro is built to help you scale.
And here’s the kicker: with Ordoro, you’re not just getting software; you’re getting stability, support, and a partner who’s invested in your growth.
Ready to Explore Ordoro?
If Ordoro sounds like the partner you’ve been searching for, start your free trial today. Who knows? It might just be the all-in-one solution your eCommerce adventure has been missing.