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Order Management

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A recent report about data breaches released by Verizon, estimates that in 2008, there were about 285 million records that were compromised during e-commerce transactions. Of those 285 million, about 210 million of those breaches came from black hat hackers. This represents a gaping hole in the cyber…

In order for a company to be successful, it must have good order management. Surveys have shown that between 60 and 80 percent of customers who have a bad online shopping experience with one e-tailer will not return for a second shopping trip. This means that your ability…

What is Order Management? The term Order Management refers to the set of actions that a retailer / merchant needs to perform to deliver the goods that a customer has ordered. In the ecommerce context, Order Management describes everything that the merchant does after a customer has placed…