Big eCommerce platforms are clashing again, and this time it’s all about how customers pay. Shopify faces lawsuit over Buy Now Pay Later by Sezzle, one of the OG BNP providers. The lawsuit says Shopify unfairly blocked third-party BNPL tools like Sezzle to steer shoppers toward their in-house option, Shop Pay Installments. And now, Sezzle’s calling foul.
This might sound like corporate drama. But if you’re running a store, it’s worth paying attention because it could affect how flexible your checkout experience is in the near future.
BNPL Is a Big Deal at Checkout
More and more shoppers use Buy Now, Pay Later to split up big purchases, manage budgets, or just make checking out easier. It’s no longer a fringe feature, it’s a conversion booster. And depending on your customer base, the right BNPL provider can make a real difference in sales.
Sezzle says Shopify copied their playbook, pushed them out of the App Store, and limited merchant access. That’s why they’re suing. The bigger issue? If one platform starts locking down which tools you can use, it could reduce your options and your ability to give shoppers what they want.
Why This Lawsuit Matters for Merchants
Even if you don’t use Sezzle, this case is a signal. Platforms like Shopify are expanding their tech stacks, from payments to fulfillment. That might simplify things for some merchants, but it can also limit flexibility if you’re not keeping tabs on your tools.
The more control you have over your tech and your strategy, the better. Because when one provider changes the rules, you want to be able to move fast and keep serving your customers without disruption.
What You Can Do Right Now
Start by reviewing your current payment setup. Could you swap out your BNPL provider if needed? Are your tools and integrations flexible enough to adjust?
And more importantly, do you have full control over everything after the sale? Checkout might be where the drama starts, but fulfillment is where the real loyalty is built.
Make Sure the Rest of Your Stack Stays in Your Control
The ecommerce world moves fast, and platforms are evolving to offer more of the stack, from payments to fulfillment. That can be a win for simplicity, but it also means fewer choices if you’re not careful—as stories like Shopify Faces Lawsuit Over Buy Now Pay Later make clear.
That’s why flexibility matters. With Ordoro, you stay in control of how your business runs behind the scenes. From inventory to shipping, we help you build a system that works for you, not just the platform you’re on.
Chat with an Ordoro expert to make sure your back office is built to adapt, no matter where the eCommerce winds blow.