American Express today announced a new solution for online invoicing and payment. There is a short video on the Open Forum website explaining the solution.

AcceptPay is an online invoicing and payment solution that offers simple, automatic invoicing and tracking, as well as multiple payment options – major credit cards, bank transfers, e-checks, and even cash – that can help make it easier for your customers to pay you.

Previously, I had read great reviews about FreshBooks. Looks like FreshBooks is still a more comprehensive tool that AcceptPay.

Also, looks like American Express is seriously using customer feedback from Open Forum to design new services for small businesses. They are pushing the Open Forum heavily, and I have been noticing ads for Open Forum on TV. This is a good example of using community based solutions for business development.