You’ve undoubtedly been inundated with emails about COVID-19, so we’ll make this part brief. We sincerely hope that everyone is staying safe and healthy and following the social-distancing measures laid out by the CDC and other officials. We can’t claim to have any expertise on the health-related side of this pandemic, but we did want to alert you about how it might affect your business (and your Ordoro account).
Earlier this week, Amazon announced that it will only be stocking essential household and medical items in their warehouses until April 5th. It’s a bold move for them to make, but that means that if you have FBA products that DO NOT fall into those categories, you can not ship more products to their fulfillment centers until after that date. You can still sell the products on Amazon, but you’ll need to handle the fulfillment yourself.
To that point, you’ll probably need to change some products’ fulfillment statuses from FBA to FBM. We sent out an email a few months ago detailing how “ghost listings” can be created when switching Amazon listing types without following certain steps, so we wanted to bring that to your attention again. The last thing the world needs right now is more stress, so please review the following information if you think you need to update some of your products’ listing types.
Above all, if you need to switch a product listed on Amazon from FBA to FBM or FBM to FBA, please update this information in your Ordoro account BEFORE changing it in Amazon. It may seem counterintuitive, but it’s a surefire way to prevent creating what we call “ghost listings.”
Ghost listings are duplicate listings of the same product that appear on the Amazon Marketplace after changing the listing type. The dupes are only visible on the actual marketplace and not in your Amazon Seller Central account (where it still looks like a single listing). These phantom products can lead to overselling and other bad mojo, but can be easily prevented if you follow our handy guide.
If you suspect you have some ghost listings in your Amazon account, please reach out to us at support@ordoro.com. Our team will audit your Amazon products to find out which ones may be affected and will follow up with instructions on how to remove the ghost listings from your Amazon Seller Central account.
Please take care of yourselves and each other. We’ll get through this.
